Alt/hydra account activation problems? Post here!

[lettuce salad]

Hello! Zaphkael and I made a hydra account called "lettuce salad." The account has been flagged as a potential alt account (I thought I set it up as an alt but it seems like I didn't >.>) Please could this be solved? (We have also been registered as a COPPA user which is completely down to my own stupidity and completely unintentional- if this is consequential whatsoever I'd like this to be removed too, if possible!)