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New account registration didn't go through?

Posted: Tue May 26, 2015 4:09 pm
by zakk
My girlfriend tried to get an account here, but said she never got a confirmation email, and when I told her to post in the help forum, she said that didn't work either (even on a guest account). This was like a month ago (back when I started playing again). I'm trying to get her to play... :D HELP ME!!

Should she just try registering again? Or is there some account signup in limbo which will make it so she can't sign up with the same name?

Posted: Wed May 27, 2015 3:42 am
by Thesp
What is her account name? I can look into it.

Posted: Thu May 28, 2015 4:35 am
by zakk
I don't remember @__@ I'll ask hahaha

Posted: Tue Jun 02, 2015 7:42 pm
by zakk
She said it was Raven Dark Fire or something :) thank you for looking into it

Posted: Fri Jan 29, 2016 1:35 pm
by UpTooLate
My friend is having the same issue, she's not getting an email and has checked her Spam folder as well. Her username is Mari888, if someone could help it would be much appreciated! TIA!

Posted: Fri Jan 29, 2016 6:10 pm
by chamber
Something needs to be done with the mail server and I've been too busy to look at it. Thesp is off on the weekends so if you tell me who your friend is I'll just active the account.

Posted: Fri Jan 29, 2016 6:32 pm
by UpTooLate
It's Mari888, thanks so much!

Posted: Fri Jan 29, 2016 6:43 pm
by chamber
done

Posted: Fri Jan 29, 2016 6:49 pm
by UpTooLate
You're my favorite, thanks!